Public Notice

Brooke County Commission – EMS Chief of Operations Applications

PUBLIC NOTICE

Brooke County Commission is actively seeking a dynamic and experienced EMS Chief of Operations (Director) to oversee all aspects of our EMS operations. Ensures the citizens of and visitors to Brooke County receive prompt, compassionate, clinically excellent emergency medical care in a highly reliable, efficient, and professional manner with a specific focus on EMS system field operations. The ideal candidate will possess strong leadership and communication skills, as well as a deep understanding of pre-hospital emergency medical services and associated regulations.
Key Responsibilities include: Manages field personnel for the entire Brooke County EMS System to include supervising employees both directly and indirectly; evaluating employee performance; providing strategic leadership and direction to employees, establishing and maintaining individual performance as well as conducting coaching and feedback session to maintain the highest quality of care and service delivery; manages field operations for the entire EMS System to include establishing deployment strategies, response plans, and operational policies, procedures, and standards; oversee the deployment of EMS personnel and resources to ensure timely response to emergencies; Responds to emergencies including field emergency response as a primary care provider, as a command member, and to observe system/provider performance. Responds to major events either in the field or as a member of the command staff; Investigates complaints and system performance issues including collecting and analyzing data, conducting interviews, reviewing processes, and determining follow-up actions; Collaborate with other departments, agencies, and stakeholders to coordinate emergency response efforts; Develop, monitor and evaluate operational performance metrics, identify areas for improvement, and implement corrective actions as needed; Ensure compliance with all relevant regulations, standards, and guidelines governing EMS operations; Lead and mentor EMS personnel, fostering a culture of teamwork, professionalism, and continuous learning; Manage budgetary and financial aspects of EMS operations, including resource allocation, billing, and cost control; Contributes to EMS System decision making and working collaboratively with senior EMS, EMS Board, and county commission/staff to strategically align department and county initiatives; Serve as a liaison between the EMS department and external stakeholders including healthcare providers, county Fire Departments, and community organizations; and communicates with a variety of groups and individuals in both written and oral form. Prepares and presents report/presentations to educate, promote, and inform about the EMS System and programs.
Qualifications include a minimum of 6 years of experience in EMS/Emergency operations and preferred 2 years leadership experience with a proven track record of leadership and management; current WV OEMS and National Registry Certification as an Emergency Medical Technician (EMT) or Paramedic (Preferred); Preferred – associates/bachelor’s degree in Emergency Medical Services, Business Administration or related field; a strong understanding of emergency medical services, including clinical protocols, equipment, and technology; excellent communication skills, with the ability to effectively interact with diverse stakeholders in high-pressure situations; demonstrated leadership ability, including experience supervising and developing teams; knowledge of relevant regulations and standards governing EMS operations (e.g., HIPAA, state EMS regulations); proficiency in Microsoft Office suite and EMS software applications; strong analytical and problem-solving skills, with the ability to make sound decisions under pressure; and flexibility to work irregular hours and respond to emergencies as needed.
Qualified applicants should send resumes to Brooke County Clerk, 632 Main Street, Suite 201, Wellsburg, WV 26070; phone – 304-737-3661; fax – 304-737-4023; or e-mail [email protected].

BCR 05/10 – 05/17/24